Frequently Asked Questions
Everything you need to know about your new digital film camera.
How does a Paper Shoot camera work?
Our cameras combine the simplicity of a point-and-shoot with digital convenience. They use a CMOS sensor and an SD card to capture film-like photos without the cost of developing physical film.
What is included in the camera bundle?
Each bundle typically includes the camera board, a sustainable stone paper case, a washable paper strap, two brass fasteners, and a micro-USB cable for data transfer.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping usually takes 5-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you experience a technical defect, please contact our support team for a replacement under our warranty.
Does the camera require batteries?
Yes, the camera requires two AAA rechargeable batteries. We highly recommend using rechargeable batteries to ensure the best performance and to stay eco-friendly.
Can I change the outer case of my camera?
Absolutely! One of the best features of Paper Shoot is the interchangeable cases. You can swap your stone paper case anytime to match your style without buying a new camera board.