Returns & Exchanges
We want you to capture memories with confidence, which is why we offer a 30-day return policy for all Paper Shoot cameras in their original packaging. If your device isn't the perfect fit for your creative journey, we are here to help with a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Pack Your Camera
Securely place the camera, case, and any included accessories back into the original eco-friendly packaging to ensure safe transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
- 4.Refund Processing
Once our technical team inspects your return for quality assurance, we will issue a full refund to your original payment method within 5-10 business days.